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The only job Service Leaders should care about
The only job Service Leaders should care about
Episode 41- Is Great Service Born or made?
Episode 41- Is Great Service Born or made?
Customer Service Leaders- You have one Job
Customer Service Leaders- You have one Job
Episode 37 - The 3 Imperatives for Contact Center Leaders
Episode 37 - The 3 Imperatives for Contact Center Leaders
 
 

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Podcast
Episode 41- Is Great Service Born or made?
Episode 41- Is Great Service Born or made?
Customer Service Leaders- You have one Job
Customer Service Leaders- You have one Job
Episode 37 - The 3 Imperatives for Contact Center Leaders
Episode 37 - The 3 Imperatives for Contact Center Leaders
 

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Blog
Customer Service Leaders- You have one Job
Customer Service Leaders- You have one Job
Is the worst Job in Your company in the Call Center?
Is the worst Job in Your company in the Call Center?
Ep 7. Being a Contact Center Agent Sucks and how we can fix it
Ep 7. Being a Contact Center Agent Sucks and how we can fix it
 

Customer Experience

Blog
Is the worst Job in Your company in the Call Center?
Is the worst Job in Your company in the Call Center?
Why you can't listen to the Experts (Ep 29)
Why you can't listen to the Experts (Ep 29)
On Being a Human Being
On Being a Human Being
 
 

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Say Goodbye to Your Service Job
Say Goodbye to Your Service Job

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Customer Service Leaders- You have one Job
Customer Service Leaders- You have one Job
Say Goodbye to Your Service Job
Say Goodbye to Your Service Job
The Myth of the Empowered Customer
The Myth of the Empowered Customer

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Call Center Employees Have Got To Love Their Jobs 💕 Check Out My Podcast on Customer Service: http://amastenumah.libsyn.com/ . . . . . . . . . . . . . . . . . . . . . #AmasTenumah #customerservice #customerservicemanifesto #business #customer #happycustomer #entrepreneur #happycustomers #customersatisfaction #customerexperience #callcenter #customers #contactcenter
How Many Different Ways Will We Screw Up Chatbots? 🤨 Check Out My Podcast Episode, 'You Are Not Ready For AI In Service: http://ow.ly/pL1A50uGiqm . . . . . . . . . . . . . . . . . . . . . #AmasTenumah #customerservice #customerservicemanifesto #business #customer #happycustomer #entrepreneur #happycustomers #customersatisfaction #customerexperience #callcenter #customers #contactcenter
It Should Always Be Personalized. 'The Customer Service Manifesto' is out now on Amazon Prime: http://ow.ly/UW0C50uunYC . . . . . . . . . . . . . . . . . . . . . #AmasTenumah #customerservice #customerservicemanifesto #business #customer #happycustomer #entrepreneur #happycustomers #customersatisfaction #customerexperience #callcenter #customers #contactcenter
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The Customer Is Almost Always Wrong! 🤷‍♂️ 'The Customer Service Manifesto' is out now on Amazon Prime: http://ow.ly/UW0C50uunYC . . . . . . . . . . . . . . . . . . . . . #AmasTenumah #customerservice #customerservicemanifesto #business #customer #happycustomer #entrepreneur #happycustomers #customersatisfaction #customerexperience #callcenter #customers #contactcenter
"Our Policy States..." 😕 'The Customer Service Manifesto' is out now on Amazon Prime: http://ow.ly/UW0C50uunYC . . . . . . . . . . . . . . . . . . . . . #AmasTenumah #customerservice #customerservicemanifesto #business #customer #happycustomer #entrepreneur #happycustomers #customersatisfaction #customerexperience #callcenter #customers #contactcenter
Are Call Center Employees Really Heroes? 🙄 'The Customer Service Manifesto' is out now on Amazon Prime: http://ow.ly/UW0C50uunYC . . . . . . . . . . . . . . . . . . . . . #AmasTenumah #customerservice #customerservicemanifesto #business #customer #happycustomer #entrepreneur #happycustomers #customersatisfaction #customerexperience #callcenter #customers #contactcenter
The Right Employee Is Everything 👍 'The Customer Service Manifesto' is out now on Amazon Prime: http://ow.ly/UW0C50uunYC . . . . . . . . . . . . . . . . . . . . . #AmasTenumah #customerservice #customerservicemanifesto #business #customer #happycustomer #entrepreneur #happycustomers #customersatisfaction #customerexperience #callcenter #customers #contactcenter
 
 
 
 
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