Blog ADD TO RSS FEED If we just eliminate the humans, customer service would be better What never changes in customer service How Technology changes us Why Satisfaction is so Elusive Money can only buy two things, and one is dangerous. The Empathy Trap Stop Chasing Happiness You should aim to be a Nobody Previous Page1 Page2 Next Latest tweets Visit Twitter Latest Instagram Feed Visit Instagram Youtube Facebook-f Twitter Pinterest-p Slideshare Linkedin-in Rss Snapchat-ghost